The number one reason Australian law firms contact us is a LEAP renewal notice. The price has gone up. The contract is another three years. And you are wondering if there is a better way. There is.
These are the conversations we have every week. If any of this sounds familiar, keep reading.
No spin. Just the facts that matter to Australian law firms.
| Feature | LEAP | Law App ✓ Recommended |
|---|---|---|
| General accounting | ✗ Requires Xero — extra subscription | ✓ Fully built in — nothing extra |
| Pricing model | Per user per month — grows with headcount | ✓ Per file openedOnly model matching FilePro's pricing |
| Contract length | 3 year lock-in — difficult to exit early | ✓ Single year contracts only |
| Australian legal templates | Yes — at extra cost | ✓ Included — no extra cost |
| Data location | AWS — region varies globally | ✓ Microsoft Azure Australia East — always |
| Australian built | ✗ Venture capital backed | ✓ 100% Australian built, owner operated |
| Australian support team | ✗ No | ✓ Same people every time — real number |
| Mac / device compatibility | ✗ Windows only — no Apple Silicon | ✓ Any browser, any device |
| Cloud native | Hybrid — desktop install required on Windows | ✓ 100% browser-based — no installation |
| AI incident record | Yes — fabricated citations, family court 2024 | ✓ Deliberate, measured AI approach |
Information based on publicly available data and verified user reviews. Last updated March 2026.
The conversations that happen after the renewal notice arrives.
We got the renewal notice and the number had gone up significantly. We had been on LEAP for three years and never felt like we got what we paid for. That was the moment we started looking.
The thing that surprised us most was how much simpler the accounting became. We had been running LEAP and Xero side by side for three years. Having everything in one place made an immediate difference.
Single year contracts felt almost too good to be true after LEAP. Knowing we could leave at twelve months if it did not work took all the pressure off the decision.
When LEAP blocked bulk document extraction from their cloud platform, Australian law firms had no way to get their own files out. Law Support Australia built the first document extractor in the industry to solve it — and then made it available to everyone.
LEAP's cloud platform had a hard limit — firms could only export 100 files at a time. For a practice with thousands of documents built up over years, leaving LEAP was not just a software decision. It was a logistical nightmare with no solution. Until we built one.
Law Support Australia created the first bulk document extraction tool in the Australian legal software market. It bypassed LEAP's export restrictions and allowed firms to retrieve every document, every matter, every file — cleanly, completely, and without having to go through LEAP's own costly export process.
We then made that tool available across the industry. FilePro consultants use it. SILQ Infinity consultants use it. ActionStep consultants use it. We did not keep it proprietary — because we believed Australian law firms deserved to own their own data, regardless of which platform they were leaving.
Your data is yours. It always has been. LEAP made it difficult to act on that. We made it simple.
Three things Law App does that LEAP simply cannot.
I have spoken to hundreds of Australian law firms about their LEAP renewal. The pattern is consistent — the price has gone up, the contract is another three years, and the firm feels like they have no choice. You do have a choice. A conversation with me is free, takes about 20 minutes, and I will tell you honestly whether Law App is the right fit for your firm. No pressure. No three-year commitment required just to have the conversation.
Read the renewal notice. Do the maths. Then have one conversation before you sign. That is all we ask.