How does your pricing model work?
You choose from three structures and we tailor it to your file volumes and team size. Every plan includes full access to all Law App features — no locked-down version, no feature tiers.
What is the Recoverable model?
Your software cost is charged per matter opened — not per user per month. That cost is automatically added to the client’s file as a disbursement. For many firms, Law App effectively pays for itself.
Why don’t other vendors offer cost recovery?
Because their platforms aren’t built for it. Other providers charge per user per month. Law App is the only Australian practice management system designed to treat software as a recoverable matter expense.
Can we change pricing structures later?
Yes. If your billing model or matter mix changes, we can move you between plans. No 3-Year Lock-Ins, no exit fees. We’re not in the business of trapping firms.
What if cost recovery doesn’t suit us?
Choose Fixed Monthly or Mixed Approach. We’ll help you model the best fit based on your file volumes, team size, and how you currently bill. No pressure toward any particular structure.
How quickly can we get a quote?
Fast. Share your team size and approximate monthly file volumes and we’ll come back with a clear tailored quote — usually within one business day. No obligation, no sales pitch.
Are there lock-in contracts?
Single year contracts only. No three-year lock-ins, no collection agencies on exit. Firms should stay because the product works, not because they’re trapped.
Does pricing grow with headcount?
Not with the Fully Recoverable model — there are no per-user charges at all. Add as many staff as you need. Your cost is tied to file activity, not headcount.
What’s included on every plan?
Everything. Trust accounting, general accounting, document management, billing, matter management, inbuilt searches, time recording, and Australian support. No add-ons required.