Value for

Why do you charge by users and files?

Our per user pricing ensures every firm pays according to their size, enabling affordable access for all staff.

Each digital file fee covers your purpose-built legal file with security, compliance, and efficiency features. More files simply reflect more matters and growth for your firm.

Why do you charge for Data?

Instead of paying for servers and IT staff, our data fee covers secure managed storage, backups, and compliance with legal record-keeping requirements.

You can retain data access in its original format for historic purposes at just $0.55 per GB per month – providing peace of mind at minimal cost.

Can I cancel my subscription?

You can cancel anytime in your account. You won’t be charged for future months, and you will continue to have access until your current subscription period ends.

If you leave, you can still keep a secure historic record of your data with us for as long as required under our affordable storage plan.

How does billing work?

All billing is issued via invoice. At the beginning of each month, you receive a single invoice that includes:

• User licenses for the upcoming month
• Data storage fees for the previous month
• File fees for the previous month

This streamlined approach keeps your accounts clear and predictable each month.

Can I convert my Data from my old system?

Data conversions are complex and unique for each firm. We manage the entire extraction process for you at cost.

We have over 20 years' experience converting from Leap, Affinity, FilePro, Open Practice, SilQ, Actionstep, Smokeball, and more.

How much is user onboarding?

Each user receives environment setup, access to training videos, onscreen tips, and direct support from our Australian team to ensure a smooth transition.

This dedicated onboarding is a compulsory one-time fee of $600 ex GST per user, reflecting our commitment to your successful rollout.