Everything your firm needs to know before getting started with Law App.
The minimum specifications required to run Law App. Systems meeting these requirements will function but may not deliver the best experience.
For the best experience with Law App, we recommend these specifications. These ensure smooth performance across all features including document generation and accounting.
Law App is 100% browser-based. No installation required. We recommend Google Chrome for the best experience.
Three most recent versions. Recommended and optimised for the best Law App experience.
Three most recent versions. Fully supported alternative browser.
Not compatible. Apple users should use Google Chrome for full functionality.
Update to the three most recent versions. Limited support provided.
The following software is required or recommended alongside Law App.
Microsoft 365 Business level or above is required for all Law App users. This provides Outlook integration, Word document generation, and OneDrive connectivity.
For document template creators who wish to use AI-assisted template building. Not required for day-to-day Law App usage.
As a 100% cloud-based platform, Law App requires a reliable internet connection. Recommended speeds depend on firm size.
Provides 20 Mbps per user with headroom for Outlook, Teams, document uploads, and bank feed syncing running alongside Law App.
Multiple concurrent users running document generation, trust accounting, email saving, and video calls simultaneously.
High-volume document generation, bulk email operations, intensive bank reconciliation, and firm-wide concurrent access.
Additional considerations: Upload speeds should be proportionate to download speeds for optimal performance. Low latency is important for real-time interactions. A reliable, stable connection is more important than peak speed. For remote workers, allow a baseline of 30 Mbps per user.
Law App is hosted on Microsoft Azure in Australia. Your data never leaves the country.
Law App is designed to support your firm's obligations under the Australian Privacy Principles.
Law App supports transparent management of personal information through clear data handling processes and audit trails.
OWASP 2 protocols, Azure infrastructure, dual backups, and token-based access controls protect data at every level.
Law App collects and uses data only for the purposes required to deliver legal practice management services.
Law App does not use client data stored within the platform for direct marketing purposes.
Users have full access to their data and can correct personal information at any time through the platform.
Important: Ultimate compliance responsibility under the Australian Privacy Principles rests with the law firm. Law App provides the technical infrastructure and controls to support your obligations, but each firm must ensure its own policies and practices meet the requirements.
As an Australian-based platform with data hosted exclusively in Australia, Law App has limited direct obligation under the EU General Data Protection Regulation. However, we are committed to the principles of data protection, privacy by design, and transparent data handling that underpin GDPR.
Law firms that handle data relating to EU residents should ensure their own data management practices comply with GDPR requirements. Law App provides the security infrastructure and data controls to support these obligations.
Ensure your browser and network are configured correctly for the best Law App experience.
Law App integrates directly with Microsoft 365 for document generation, email, and file management. Please note the following requirements.
Why Business-level only? Law App relies on Microsoft 365 APIs for Outlook integration, Word document generation, and OneDrive connectivity. These APIs require Business-level licensing to function correctly. Non-business accounts lack the necessary permissions and API access.
Your data is stored securely across Australian data centres with redundancy built in.
Law App supports multi-factor authentication to protect your firm's data. The following methods are available.
Time-based one-time password via the Google Authenticator app.
RecommendedTime-based one-time password via the Microsoft Authenticator app.
RecommendedOne-time code sent via text message to your registered mobile number.
Currently UnavailableOne-time code sent to your registered email address.
Not RecommendedA few additional points to keep in mind when preparing your firm for Law App.
When purchasing new hardware, follow the optimal specifications listed above. This ensures the best Law App experience from day one.
Older machines may work but only limited support can be provided. If you experience performance issues, upgrading hardware is the recommended first step.
Running Microsoft 365 alongside Law App may require additional system resources. Ensure your machines meet both sets of requirements for smooth operation.
Call Kelly directly or book a demonstration. We will walk you through what your firm needs and make sure everything is ready before you go live.