Template support
You are never on your own with templates.
We build your first templates. We maintain the global library. We take requests any time. And when you need a real person, you call us — and we answer.
We build your first templates. We maintain the global library. We take requests any time. And when you need a real person, you call us — and we answer.
Template support at Law Support Australia is not a ticket queue or a knowledge base article. It is a real conversation with people who know your system and know Australian legal practice.
Every new client starts with templates already built — 5 to 25 documents of your choice, plus four pro forma letterhead letters with your branding and merge fields pre-loaded. You go live ready to work.
The global template library is maintained by Law Support Australia and available to every client. Organised by jurisdiction, area of law, publisher, and document type — updated continuously.
Need a new template built? Want your FilePro precedents migrated? Call us or submit a request. Template builds are something we do all the time — for new clients and existing ones alike.
Your choice. Built by our team. Ready on day one.
Letter to client, letter to other side, email to client, email to other side.
Onboarding is the start, not the end.
Law App's template system runs on our own proprietary Document Query Language — built in-house and continuously developed by our team.
Client names, addresses, matter references, dates, solicitor details — all pulled automatically from your file. Works in Word and real Outlook.
Templates ask your team questions when a document is created and put the answers straight into the document automatically.
Include or suppress entire sections based on what is on the file. A tenancy clause only appears if there is a tenancy. Nothing blank, nothing left out by accident.
Every client receives an AI context file. Load it into Claude, ChatGPT, or any AI tool — describe what you want in plain English and the AI writes valid DQL code ready to paste into Word.
Call Kelly directly or book a demonstration. We will walk you through the template system, show you the AI context file, and discuss what your onboarding would look like.