FilePro Sunset 2026 — Before You Sign Anything, Read This

I know what you're going through

If you're a FilePro firm, the last few months have probably felt like a pressure cooker. Since late 2025, the emails have been arriving — migration timelines, new account managers, windows that keep narrowing. You've been told the Electronic File Purchase portal is closing permanently, that compliance updates will stop, and that 31 December 2026 is the hard sunset date.

That's all true. FilePro is ending, and every firm running it needs to move.

But here's the thing nobody seems to be saying loud enough: you do not have to move where you're being pointed.

The pressure is real — but so are your options

I've spoken to dozens of FilePro firms over the past few months, and the story is almost always the same. The emails started arriving late last year. Account managers changed — sometimes more than once. Migration windows were offered for September and October 2026, which sounds like plenty of time until you realise how much preparation goes into moving a law firm's entire practice management system.

Many firms I've spoken to feel like they're being funnelled toward a single option. And when you're under deadline pressure, it's tempting to just sign and get it sorted.

I'd encourage you not to do that. Not yet.

Why I'm writing this

My name is Kelly Mills, and I spent 15 years working with FilePro — as a technician, an eastern states agent, and a state manager. I know the system inside out. I know the data structures, the trust accounting, the document templates, the way firms have built their workflows around it over decades.

I now lead the support team at Law Support Australia, and we build and support Law App — a cloud-based legal practice management platform built entirely in Australia.

I'm not writing this to tell you what to do. I'm writing it because I've been where you are, and I know that the decision you make in the next few months will affect your firm for years. It deserves more than a rushed signature on a contract you haven't fully thought through.

What to look for in a FilePro replacement

After 15 years inside FilePro, I know exactly what matters to the firms that use it. Here's what I'd be asking any potential replacement platform:

Does it have full general accounting built in? This is the big one. FilePro firms are used to having their general accounting inside the same system. Many modern platforms don't offer this — they'll ask you to bolt on Xero or MYOB as a separate subscription. That means two systems, two logins, two sets of data to reconcile. If you're coming from FilePro, that's a step backwards.

Can you on-charge the file fee to the client? File fee on-charging is something FilePro firms understand well. The cost of running a file should be recoverable as a disbursement — not buried in your overheads. Make sure your new platform supports this natively, not as a workaround.

Is the support team in Australia? You want to pick up the phone and speak to a real person who understands Australian trust accounting, Australian compliance, and Australian legal practice. Not a chatbot. Not a ticket queue offshore.

Does the vendor actually know FilePro? Your data has history. Your templates have been refined over years. Your trust accounting has its own logic. Migrating isn't just about moving files — it's about someone understanding what they're moving and why it matters.

Are you signing a long lock-in contract? After being caught in a sunset situation, the last thing you want is to be locked into another multi-year agreement with no flexibility. Ask about contract terms before you ask about features.

What we offer at Law Support Australia

Law App was built to be everything in one place. Full trust accounting built for Australian compliance. Full general accounting — not an integration, not a bolt-on. Billing, time recording, document generation, matter management, InfoTrack integration, and eInvoicing. All of it, in one system, on Australian servers.

We price per file opened, not per user per month. That means you can have as many staff logged in as you need, and the cost of the file can be on-charged directly to the client as a disbursement. For firms of any size, that changes the economics completely.

And because of my background, we understand FilePro data. We can help you plan your migration properly — not just technically, but practically. What to keep, what to archive, how to handle your legacy data, and how to make the transition without losing what matters.

Choose right — not just choose fast

You have until 31 December 2026. That's a real deadline, and I'm not going to pretend it isn't. But you still have time to make the right decision rather than a rushed one.

Talk to more than one vendor. Ask the hard questions. Look at the contract terms, not just the demo. And if something doesn't feel right, trust that instinct — you know your firm better than any salesperson does.

Before you sign anything — talk to us

If you're a FilePro firm weighing up your options, I'd genuinely love to have a conversation. No pressure, no hard sell — just an honest chat about what you need and whether Law App might be the right fit.

You can reach me directly:

Kelly Mills
kelly@lawsupport.com.au
07 3040 3036
lawsupport.com.au

I've spent 15 years in your world. I'd be happy to help you find the right way out of it.